Lulu.com Doesn't Deliver

It's now been over a month since Lulu promised to send out replacement books, but nada. Zilch. Nothing. A big fat zero.

On the upside, one person that had not receive her order from Lulu finally received it. This was an order from Australia. The customer service manager told me that many Lulu shipments are lost in the international mail. I asked him point blank if international customers should order direct from Lulu, or should they order from Amazon.com. He said Amazon.com.

The rest of us who are waiting for replacement books haven't received them and haven't heard from Lulu. I doubt we ever will.

Lulu is the shoddiest out fit I have ever dealt with. I will never publish a book with them again.

~K~